Terms of Service

Effective: May 15, 2026 · Last updated: May 15, 2026

These Terms of Service ("Terms") govern your access to and use of the security scanning services provided by Literal Security ("we," "us," "our"), including our website, dashboard, MCP server, browser/IDE extensions, command-line tool, git hooks, REST APIs, and probes (collectively, the "Service"). By using the Service, you agree to these Terms.

1. Acceptance

By creating an account, installing any of our client deliverables, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and the Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and the organization.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service you represent that you meet this requirement and that all information you provide is accurate.

3. Account

4. Acceptable use

You agree NOT to:

Violations may result in immediate suspension or termination without refund.

5. Probe authorization

Probes execute network-level checks against URLs you designate. You must own or have written authorization to test every target. By initiating a probe you represent and warrant that you have such authorization. We may require domain verification (DNS TXT record) before running probes against a given hostname.

Unauthorized scanning of third-party systems may violate the Indian IT Act, the US Computer Fraud and Abuse Act, the UK Computer Misuse Act, and similar laws in other jurisdictions. You are solely responsible for ensuring your use of probes is lawful.

6. Pricing, billing, and subscriptions

7. Refunds

Refunds are governed by our Refund Policy. In summary: monthly subscriptions are non-refundable; annual subscriptions are refundable within 14 days of purchase if unused.

8. Intellectual property

9. Service availability

We aim for 99.5% uptime on paid tiers. Maintenance windows are announced in advance when feasible. We do not offer a formal SLA on the free tier.

The Service is provided "as is" and "as available." We may modify, suspend, or discontinue parts of the Service at our discretion, with reasonable notice for material changes.

10. Disclaimers

The Service is a security tool, not a security guarantee. Static and dynamic scans cannot detect every vulnerability. Reliance on the Service does not absolve you of the responsibility to follow secure development practices, perform manual code review, or engage human security expertise where appropriate.

To the maximum extent permitted by law, the Service is provided "AS IS" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, in no event shall Literal Security or its founder be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for loss of profits, goodwill, use, data, or other intangible losses (whether in contract, tort, or otherwise) arising out of or in connection with the Service.

Our total cumulative liability for any claim arising out of or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim, or one hundred US dollars (USD 100), whichever is greater.

12. Indemnification

You agree to indemnify, defend, and hold harmless Literal Security from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service in violation of these Terms; (b) your violation of any law or third-party right; or (c) your use of probes against systems you did not have authorization to test.

13. Termination

14. Governing law and dispute resolution

These Terms are governed by the laws of India, excluding conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

Before initiating litigation, the parties agree to attempt good-faith resolution through email correspondence at @literalsec on X · hello@literalsec.com for at least 30 days. Unresolved disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, conducted in English in Bengaluru by a sole arbitrator mutually agreed by the parties (or, failing agreement, appointed under the Act).

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced via email to your account address at least 14 days before they take effect. Continued use of the Service after the change constitutes acceptance.

16. Miscellaneous

17. Contact

Email: @literalsec on X · hello@literalsec.com